Support

Last updated

Email support@govir.app. We answer within 1–2 business days.

Common questions

How do I connect my Threads account?

Open Govir, choose Connect Threads and approve access on Threads. If Threads shows an error, see Connecting Threads.

How do I schedule a post?

Write your post in Write, then choose Schedule to pick a time or Add to queue to use your next free slot. Govir publishes it for you at that time.

Can I add images from Dropbox, stock photos or Canva?

Yes. In Write, open the menu next to the image button and choose a source. Stock photos and Dropbox are available to everyone; Canva appears there once it's turned on for your account.

How do billing and refunds work?

Plans renew automatically until you cancel in Settings → Billing. When and how you can get your money back is in our Refund Policy.

How do I delete my account and data?

Go to Settings → Profile → Delete account. What we delete and what we keep, and for how long, is in our Privacy Policy and on Data deletion.

More

GOVIR LTD, company number 17527712, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom, +44 20 3996 6790.